Module 2

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📌 BOOTCAMP MODULE 02

Customer & Accounts Receivable Workflow

Watch the tactical walkthrough below, read through your 30 professional refresher cards, and execute the complete service sector case study scenario.

📌 MASTER THE ACCOUNTING SOFTWARE WORKFLOW FOR BUSINESSES

BUSINESS CASE STUDY

Business Type: Business Advisory & Consulting Firm

Services Offered: Business Registration Services, Financial Advisory, Training & Workshops

OBJECTIVE

You have already set up your company and selected the service industry Chart of Operations. Now you will execute:

  • 👉 Manage customers
  • 👉 Record invoices
  • 👉 Track payments
  • 👉 Handle adjustments

👉 SCENARIO 1: CUSTOMER WITH OPENING BALANCE

Customer: ABC Ventures Ltd

Background: They were owing the business before you started using the software.

Opening Balance: ₦150,000 (as at April 1)

TASKS:

  1. Create customer: ABC Ventures Ltd
  2. Add opening balance: ₦150,000
LEARNING: How to migrate existing receivables into the system

👉 SCENARIO 2: NEW CUSTOMER (NO OPENING BALANCE)

Customer: Bright Tech Solutions

Background: New client—no prior transactions

TASK:

  • Create customer without opening balance
LEARNING: Clean customer setup

👉 SCENARIO 3: CREATE INVOICE (SERVICE RENDERED)

Transaction: ABC Ventures Ltd requests business advisory services

Date: April 2, 2026

Invoice Amount: ₦200,000

Payment Terms: Pay within 7 days

TASK:

  • Create invoice for ABC Ventures Ltd
LEARNING: Revenue recognition & Accounts receivable increase

👉 SCENARIO 4: PART PAYMENT RECEIVED

Transaction: ABC Ventures pays ₦100,000 out of ₦200,000 on April 5, 2026

TASK:

  • Record payment against invoice
LEARNING: Partial settlement & Remaining balance tracking

👉 SCENARIO 5: FULL PAYMENT FROM NEW CUSTOMER

Transaction: Bright Tech Solutions receives training services

Date: April 5, 2026 | Invoice: ₦120,000

Payment: Paid immediately (same day)

TASKS:

  1. Create invoice
  2. Record full payment
LEARNING: Invoice + instant settlement & No outstanding balance

👉 SCENARIO 6: OVERPAYMENT / ADVANCE PAYMENT

Transaction: Bright Tech pays ₦200,000 in advance for future services on April 10, 2026

TASK:

  • Record payment without invoice OR apply as advance/credit
LEARNING: Customer credit handling

👉 SCENARIO 7: CREDIT NOTE (SERVICE ADJUSTMENT)

Situation: ABC Ventures complains service was partially unsatisfactory

Adjustment: ₦50,000 refund/discount on April 6, 2026

TASK:

  • Create credit note for ₦50,000
LEARNING: Reducing customer balance & Handling disputes

👉 SCENARIO 8: APPLY CREDIT NOTE

TASK:

  • Apply the ₦50,000 credit note to outstanding invoice on April 7, 2026
LEARNING: Adjusting receivables properly

📌 FINAL TASK

  • Generate Accounts Receivable Aging Summary

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